Why Have my Drains Become Blocked?

Blockages usually occur from a variety of items being flushed down the drains; ranging from hair in the shower, grease and fat in the kitchen and excessive amounts of toilet paper and un-biodegradable items (such as sanitary towels and nappies) down the toilet. In other cases, blocked drains can have a more sinister and hidden problem such as structural defections. Problems such as these are easily amended. We have a team of fully trained engineers at our disposal, who are equipped with the know-how and tools to fix these problems. In addition, we offer a 24/7 call out service in case the problems are severe, we are here to act on your beck and call.

Drainage & Plumbing Questions

Will I be Able to Know if my Drains are Blocked?

There are a few indications that can be easily spotted, which indicate that the drains are blocked. Three signs to look out for are:

  • Does the water level in your toilet look higher than usual?
  • When flushing the toilet does the waste tend to linger?
  • Is a strange smell protruding from the gullies?

If these symptoms are spotted early on, we can deal with the route of the problem promptly in order to prevent any more serious problems from emanating. Be quick to spot these problems, because it will be significantly cheaper to fix a small problem rather than letting it become a severe one.

How Long Will it Take for my Drains to Become Unblocked?

It is difficult to gauge the severity of a problem until one of our engineers can assess the problem. Most problems can be spotted swiftly then we aim to fix this problem as quickly as possible.

I have spotted one of the early indications but I’m not sure if it is coming from my property. Is there a way to find out?

It is relatively straightforward to find out if the problems are confined to your property by requesting a plan of the drainage from the Local Water Authority. This will show you if you do have troubles with your drainage within your property boundaries or if this is an issue that relates to your neighbour.

Can I Take Measures to Avoid Further Blockages With my Drains?

As mentioned above, it is important to be careful with what you are flushing into your drains. Therefore, you must prevent:

  • Flushing un-biodegradable items down the toilet, such as nappies and sanitary towels.
  • Whilst doing the washing up, try not to allow fat or grease to go down the drain.
  • Try to extract some of the hair that can become lodged around the shower plug after showering.
  • If you live in an older property, which has been prone to drainage problems then it is advisable to book CCTV surveys on a regular basis in order to keep an eye on these problems. By doing this, these persistent problems can be monitored and ultimately, you can rest assured that these surveys will be a regular method to keep an eye on any potential troubles, which can be sought to hastily.

 

Would a CCTV Survey Benefit me When I’m About to Buy a Property?

If you are looking to invest money into a property, it is pivotal to ensure that you know as much as possible about the desired building. Moreover, if you have been made aware that the property has suffered from drainage problems in the past, then a CCTV survey is an efficient method to spot any potential problems. This will allow the current owner and yourself to get an idea of how costly this problem will be and in turn, once the problem is fixed this can alleviate any immediate worries about the drainage.

Should I Seek to Get CCTV to Assess any Other Problems?

If you are conscious about certain problems that have a habit of re-occurring on a relatively regular basis, then we would recommend getting a CCTV assessment. Strange odours lurking around the drains, toilets habitually getting blocked and waste struggling to get flushed down the toilet are the three most common sources of drainage problems; however, it is naive to think these are the only ones. A CCTV survey will allow us to quickly identify the problem and we can provide you with a DVD of the drainage along with a report, which states the problems in basic terms. In addition, there will be a free quotation provided to give you an idea of the cost of addressing the problem.

Will I Have to Pay for a Call Out Charge If I Need an Emergency Visit?

In the event of an emergency visit, we will respond to your call within an hour. Additionally, there is no call out charge for any of the services that we provide. What you are quoted by the engineer will be the price you pay; therefore you will not encounter any hidden fees.

We offer 24 hour drainage services across the London areas.

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