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Blockages usually occur from waste being flushed down the drainage system; ranging from hair in the shower, grease and fat in the kitchen and excessive amounts of toilet paper and un-biodegradable items (such as sanitary towels and nappies) down the toilet. In other cases, blocked drains can be as a result of hidden problems such as structural defects. Problems such as these can be resolved by our team of fully trained engineers, equipped with the tools and know-how to fix these issues promptly. In addition, we offer a 24/7 call out service in case the problems are severe, we are here to act on your beck and call.

There are a few indications that can be easily spotted, which indicate that the drains are blocked. Three signs to look out for are:

  • Does the water level in your toilet look higher than usual?
  • When flushing the toilet does the waste tend to linger?
  • Is a strange smell protruding from the gullies?

If these symptoms are spotted early on, we can deal with the route of the problem promptly in order to prevent any more serious problems from emanating. Be quick to spot these problems, because it will be significantly cheaper to fix a small problem rather than letting it become a severe one.

It is difficult to gauge the severity of a problem until one of our engineers can assess the problem. Most problems can be spotted swiftly then we aim to fix this problem as quickly as possible.

It is relatively straightforward to find out if the problems are confined to your property by requesting a plan of the drainage from the Local Water Authority. This will show you if you do have troubles with your drainage within your property boundaries or if this is an issue that relates to your neighbour.

As mentioned above, it is important to be careful with what you are flushing into your drains. Therefore, you must prevent:

  • Flushing un-biodegradable items down the toilet, such as nappies and sanitary towels.
  • Whilst doing the washing up, try not to allow fat or grease to go down the drain.
  • Try to extract some of the hair that can become lodged around the shower plug after showering.
  • If you live in an older property, which has been prone to drainage problems then it is advisable to book CCTV surveys on a regular basis in order to keep an eye on these problems. By doing this, these persistent problems can be monitored and ultimately, you can rest assured that these surveys will be a regular method to keep an eye on any potential troubles, which can be sought to hastily.

If these symptoms are spotted early on, we can deal with the route of the problem promptly in order to prevent any more serious problems from emanating. Be quick to spot these problems, because it will be significantly cheaper to fix a small problem rather than letting it become a severe one.

If you are looking to invest money into a property, it is pivotal to ensure that you know as much as possible about the desired building. Moreover, if you have been made aware that the property has suffered from drainage problems in the past, then a CCTV survey is an efficient method to spot any potential problems. This will allow the current owner and yourself to get an idea of how costly this problem will be and in turn, once the problem is fixed this can alleviate any immediate worries about the drainage.

If you are conscious about certain problems that have a habit of re-occurring on a relatively regular basis, then we would recommend getting a CCTV assessment. Strange odours lurking around the drains, toilets habitually getting blocked and waste struggling to get flushed down the toilet are the three most common sources of drainage problems; however, it is naive to think these are the only ones. A CCTV survey will allow us to quickly identify the problem and we can provide you with a DVD of the drainage along with a report, which states the problems in basic terms. In addition, there will be a free quotation provided to give you an idea of the cost of addressing the problem.

In the event of an emergency visit, we will respond to your call within an hour. Additionally, there is no call out charge for any of the services that we provide. What you are quoted by the engineer will be the price you pay; therefore you will not encounter any hidden fees.

Blocked Drain Specialists

Here at the BDS Drainage, as blocked drain specialists, we are determined to inform our clients and potential customers on all the hints & tips needed when it comes to plumbing and drainage. It is important to our company to have a website that is as beneficial as possible alongside our professional and skillful engineers, working hard 24 hours all across London, Essex, Kent and Surrey. Customers come first with BDS which is why we have numerous offers of which most local companies are unwilling to match up with.

Unfortunately, emergencies can happen within any household or commercial building. Please call us out, there will be no charge for this and a team or a single engineer will be sent quickly to your residence. Follow our advice carefully and we will respond to your call promptly.

BDS Drainage Advice


  • Leaks within the home can be either rapid or slow and gradual. Here are some tips:
  • Immediately turn off the water supply at the stop tap.
  • BDS can locate and resolve any leak or burst pipe.
  • If the leak is outside the boundary of your property or commercial building, but is still a concern please contact us for advice.


  • Isolate every electrical circuit by turning off the supply at the circuit board or fuse box.
  • Contact your insurance company.
  • Protect valuable items and remove if needed.
  • Do not touch electrical fittings.

Sewer and Waste-Water Flooding

  • Determine whether the problem is public sewer or held within a private system.
  • Blockages can be dealt with by us in a number of effective ways.
  • Treat footwear with disinfectant.
  • Keep children and pets out of the contaminated area.
  • Rubber gloves should be worn when searching within the water though we recommend staying clear of the infected area altogether.
  • If you feel unwell, contact your GP.
  • There are many health risks with Sewer problems, call us immediately.
  • Be aware of potential health risks.

Frozen and Burst Pipes

  • If you have got a burst pipe, you need to act fast to minimise damage, so here’s what to do:
  • Locate and switch off stopcock.
  • If a property such as a school or office block is going to be unoccupied for long periods, water flow should be turned off and draining down the water within pipes should be considered.
  • Separate supply for drinking water.
  • Never use naked flames to thaw your pipes.
  • Turn off electrical appliances at the mains for leaks situated near sockets or any electrical equipment.