We always aim for 100% satisfaction here are a few kind comments from our customers.
BDS must stand for Best Drainage Service. Awesome service.
Went to work (we operate a restaurant business) to discover an outside drain had become blocked and the yard was flooded. Panic!!! It needed to be sorted that night otherwise we could not operate the restaurant. Called a host of so called emergency plumbers and none could come out that night. Called BDS and they had a guy with us in 2 hours. Rob was polite, diligent and knowledgeable. He got right to work and had everything flowing perfectly within an hour. He returned the next morning to sort out new covers (ours had cracked and broken a while back - part of the issue).
A flawless service and they are now my go-to drain and plumbing team. Thanks again Rob.
Wow what a great reliable service from the first phone call to the job being finished. Martyn and his colleague arrived within an hour of me calling BDS Drainage. They were very polite and friendly and got the job done without any fuss and kept me fully informed of the work they were undertaking. Thank you for a great service. I will definitely not hesitate to use BDS Drainage in the future!
I found the service to be efficient and professional. An engineer was sent the very same day, within 3 hours of making a booking. The service is very good value given the thoroughness of the work and sophistication of the machine used, in addition to the 109 day guarantee. The engineer who tended to my plumbing was friendly and professional, and left me with confidence that the utmost had been done to ensure the problem did not return. I highly recommend BDS for all plumbing related problems and maintenance.
We'd already had one plumber round who did a shoddy job and Martin went over and above to sort the problem out.
Friendly and quick service.
Used this company for an emergency call out as I've had on going issues with my drains.
One of their engineers rob attended and carried out an effective and thorough service provides me with a permanent resolution. Since then have had no further problems couldn't recommend them highly enough.
BDS Drainage arrived on time, and dealt with my blocked drain very efficiently and professionally.
They didn't complain about the less than ideal access to my garden, they cleaned everything up after they finished the job. Garden was cleaner than when they arrived!! Thanks again for a great service.
Our toilets were backing up. I called BDS Drainage and they booked us in for that same afternoon. They found the problem and solved it within 2 hours.
He was very knowledgeable and clearly had many years of experience. Great company, and I think what every plumbing firm should aspire to be.
As a private landlord, who was out of the country when my tenant reported an emergency bad leak resulting in our kitchen ceiling falling in, BDS were brilliant at responding quickly and effectively. The problem was rectified very honestly with great feedback throughout so we could make choices whilst not being able to attend. The plumber demonstrated empathy towards our situation and was very tolerant of a demanding tenant. The office staff were brilliant to deal with. Overall a great experience and we will definitely use BDS again and recommend to others.
Great service. I had an emergency blockage in my drain. I called up BDS and they sent someone round within 45 minutes. They charge £75 for 30 minutes plus £45 for equipment. This concerned me as I had no idea how long the job was going to take and didn’t want to get stung with a hefty bill, but they worked very efficiently and managed to complete the work within 30 mins.
They also give you a 100 day guarantee but hopefully I won’t need to call them back. Would highly recommend to friends and neighbours.